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Ellenvale Hallie Ruffled Linen Cushion in Olive Stripe
£35.00
Sale price
£35.00
Regular price
Shipping calculated at checkout.
Details
- Filler - duck feather cushion inner, RDS ethically sourced feathers, 100% cotton downproof cover, Machine washable
- 100% stonewashed linen
- Size: 50 x 30cm
- Hand wash only
- 100% RDS approved, ethically sourced duck feathers
Crafted from 100% stonewashed linen, this cushion measures 50 x 30 cm and features a stylish navy stripe design. It includes a charming ruffled edge and a convenient one-third opening at the back. For care, hand wash only to maintain its quality and appearance.
Delivery Information
Standard UK Delivery
- Cost: £4.30 for orders under £80; Free for orders £50 and over.
- Delivery Time: 2–4 working days from dispatch via Royal Mail 48. Orders are typically processed the next working day.
- Safe Place Policy: Royal Mail will leave items in a designated safe place if you have set one up. Essence is not liable for items delivered to your safe place.
Next Working Day UK Delivery
- Cost: £9.50 via Royal Mail 24.
- Cut-Off Time: Place orders before 1:00 PM (Mon–Fri). Orders placed after 1:00 PM on Friday or over the weekend will be processed on Monday for Tuesday delivery.
- Guarantee: Royal Mail 24 delivers next-day 94% of the time. If it fails to arrive the next working day, Essence will refund the difference between next-day and standard delivery charges.
Redelivery
- If a package is returned to the depot and ultimately sent back to Essence, you will be charged for redelivery.
- If a returned item is refunded instead, original postage costs will be deducted from your refund even if you originally qualified for free shipping.
Returns & Refunds
Damaged or Faulty Items
- Reporting Window: Contact Essence within 3 working days of delivery by emailing hello@essencehome.co.uk.
- Covered Costs: Essence will cover return shipping costs for items that arrive damaged or faulty and will issue a full refund or replacement.
Change of Mind Returns
- Timeframe: You have 14 days from delivery to return an item for a full refund. After 14 days, refunds are issued as store credit.
- Condition: Items must be returned in their original condition and packaging. Do not mark the packaging.
- Return Costs & Loss: Customers must pay for return shipping. Essence recommends using a trackable service, as we are not responsible for items lost or damaged in transit.
Sale Items
- Items bought at a discount are non-returnable unless they arrive damaged in transit or have a manufacturing fault.
Return Address:
Essence Home, Lock29, Castle Quay Shopping Centre, Banbury, OX16 5UN
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